Activate payment via Klarna at the customer's request

1. PSP Connect
2. Get order
3. Capture order

Update Klarna when the order is changed

1. PSP Connect 
2. Adjust order

Create Klarna invoice in BC order

1. PSP Connect - Add order - SMS/Bank ID
2. Double check the order in the Klarna-portal 

🟨 CREDIT MEMO: 

KLARNA & ADYEN: Credit Memo - refund after posted invoice

1. Posted sales Invoices / Bokförda försäljningsfakturor
2. Correct > Create corrective credit memo > Create it anyway  /  Korrigera > skapa korrigerande kreditnota > Skapa kreditnota ändå
3. Remove all product lines in order except the invoice line  / Ta bort alla orderrader utom fakturaraderna
4. Double check that the location code is right / Dubbelkolla att lager ligger rätt
5. Create a new line - Item  /  Skapa ny rad - Artikel 
6. Nr: COMPENSATION
7. Posting date: TODAY  /  Bokföringsdatum: DAGENS DATUM
8. Post > Post Credit Memo > "Do you want to open?" > YES   /   Bokför > Bokför kreditnota > ”Vill du öppna?” - JA
9. Open the credit memo > PSP Connect > Refund
10. Double check the order in the Klarna-portal if it is an old order, Kustom if it is a new order and Adyen portal if it is a Adyen   /   Dubbelkolla krediten på kundens namn i respektive portal.

ZAVER

1. Posted sales Invoices / Bokförda försäljningsfakturor
2. Correct > Create corrective credit memo > Create it anyway  /  Korrigera > skapa korrigerande kreditnota > Skapa kreditnota ändå
3. Remove all product lines in order except the invoice line  / Ta bort alla orderrader utom fakturaraderna
4. Double check that the location code is right / Dubbelkolla att lager ligger rätt
5. Create a new line - Item  /  Skapa ny rad - Artikel 
6. Nr: COMPENSATION
7. Posting date: TODAY  /  Bokföringsdatum: DAGENS DATUM
8. Post > Post Credit Memo > "Do you want to open?" > YES   /   Bokför > Bokför kreditnota > ”Vill du öppna?” - JA
9. Open the credit memo > PSP Connect > Refund
10. Ask MONEY to attest the credit memo

iZettle & Swish in store

1. Slack MONEY following info:

• Customer
• Order number
• What product that is to be refunded
• To which location is the product to be refunded (SUN-COM / FT-offline etc.)
• Refund amount
• Customers Bank details: Bank + account number + Clearing number

SE LATHUND FÖR HANTERING I BC ⭐️

SE LATHUND FÖR HANTERING I KUSTOM ⭐️