CLAIMS ROUTINE
Uppdaterad
Sending spare parts from Stockholm showroom to DE customer:
- Create BC-order on customer card
- Choose article TRDEL
- Description: ex. 2 x björnen feet
- Shipping: UPS: Heimzustellung
- Location code: SHOW-SE-OF
- Work description: CLAIM - 2 x björnen feet // P.D (initials)
- Tag: PENDING
- KS Stockholm will handle this order.
- If it is urgent: Slack the request in operations-customerservice ex: KS Stockholm, urgent pending request: BC12345 🙏